Terms of Service

Effective Date: 11-11-2026
Last Updated: 11-11-2026

Welcome to Explorbit!

These Terms of Service govern your access to and use of our website, explorbit.in, and any products or services purchased through it.

By visiting our website, placing an order or using our services, you agree to these Terms of Service. Please read them carefully before making a purchase.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. General Information

This website is owned and operated by Explorbit, operating under the brand name Explorbit.

Our store primarily offers digital products, including:

• Ebooks and educational guides.

• Career development resources.

• Internship and placement preparation playbooks.

• Templates, downloadable resources and other digital learning materials.

We reserve the right to modify, update or discontinue any part of our website, products or services, subject to applicable law.

2. Account Terms

You may be required to provide certain information when creating an account or placing an order.

By using our website, you agree to:

• Provide accurate, current and complete information.

• Keep your account credentials confidential.

• Take responsibility for activities conducted through your account.

• Notify us promptly if you suspect unauthorised access to your account.

• Avoid sharing your login credentials or providing unauthorised access to your account.

You must not use another person's account without their permission.

We reserve the right to suspend or restrict accounts involved in fraudulent, abusive or unlawful activities, subject to applicable law and any relevant consumer rights.

3. Pricing, Taxes and Payments

All product prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

Our pricing and payment conditions include:

• The price applicable at checkout will be the price payable for your order.

• Applicable taxes, including GST where required, will be displayed or accounted for as required by law.

• We reserve the right to change product prices at any time. Price changes will not retrospectively affect completed purchases.

• Payments must be completed through the payment methods made available at checkout.

• Payment processing may be handled by third-party payment gateways, such as Razorpay or other authorised providers.

We do not store your complete debit card, credit card, UPI PIN or banking credentials on our own systems.

An order may be delayed or cancelled if a payment is unsuccessful, reversed, flagged as fraudulent or otherwise not confirmed. If payment has been received for an order that we cannot fulfil, we will arrange an appropriate refund in accordance with applicable law.

4. Product Descriptions and Accuracy

We make reasonable efforts to ensure that product descriptions, images, features, pricing and other information displayed on our website are accurate and up to date.

However:

• Product previews and promotional images are for illustrative purposes unless expressly stated otherwise.

• Digital products may be updated, revised or improved over time.

• Actual file appearance may vary depending on your device, software or PDF reader.

• We do not guarantee specific academic, professional, internship, employment or placement outcomes from using our products.

Our ebooks, guides and playbooks are intended for educational and informational purposes. They do not guarantee admission, employment, selection, interview success or any particular career result.

If a product contains a material error, is significantly different from its description or is inaccessible due to a technical issue, please contact us so that we can investigate and provide an appropriate remedy.

5. Order Placement and Acceptance

When you place an order on our website, you are making an offer to purchase the selected product.

After placing an order, you may receive an automated order confirmation by email or another available communication method.

Please note that an automated confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to reject, cancel or limit an order in circumstances such as:

• Suspected fraudulent or unauthorised transactions.

• Incorrect pricing or listing errors.

• Payment failure or payment reversal.

• Technical errors affecting the order.

• Suspected misuse of promotional offers.

• Other legitimate reasons permitted under applicable law.

If we cancel an order after receiving payment, we will initiate an appropriate refund through the original payment method or another lawful method, as applicable.

6. Digital Product Delivery

Most products offered by Explorbit are delivered electronically.

After successful payment confirmation, digital products may be delivered through:

• An email containing a download link.

• An order confirmation or download page.

• Access to a customer account.

• Another electronic delivery method specified on the product page.

Digital delivery is generally initiated within 5–15 minutes after successful payment confirmation.

In certain circumstances, delivery may take longer because of payment verification, technical issues or service interruptions.

If you do not receive your purchased product within DELIVERY TIME, please contact us at explorbitofficial@gmail.com with your order ID.

6.1 Customer Responsibilities

Customers are responsible for:

• Providing a valid email address during checkout.

• Ensuring their device supports the advertised file format.

• Maintaining a stable internet connection for downloading products.

• Keeping their purchased files and download links secure.

We are not responsible for delivery failures caused by an incorrect email address or device incompatibility where the product was correctly delivered and described. However, we will make reasonable efforts to assist with genuine delivery problems.

6.2 Physical Products

If we introduce physical products in the future, their shipping methods, estimated delivery periods, applicable charges and other delivery conditions will be specified on the relevant product or checkout page.

7. Returns, Refunds and Cancellations

Since our store primarily sells downloadable digital products, returns in the traditional physical-product sense may not apply.

However, we recognise that customers may experience genuine issues with their purchases.

You may contact us to request a refund or other appropriate remedy in situations such as:

• You were charged more than once for the same order.

• Your payment was successful but the product was not delivered.

• The download link is broken or the purchased file is corrupted.

• The product is materially different from its description.

• You received an incorrect product.

• Another valid issue arises under applicable consumer protection laws.

7.1 Refund Requests

To request a refund, email explorbitofficial@gmail.com with:

• Your full name.

• Order ID.

• Purchase email address.

• Reason for the refund request.

• Relevant supporting details, where applicable.

We aim to review refund requests within 4 business days.

Where a refund is approved, it will generally be initiated through the original payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.

7.2 Change of Mind

Because digital products may become accessible immediately after purchase, refund requests based solely on a change of mind may be assessed according to our published Refund Policy and applicable law.

Nothing in these Terms excludes or restricts any refund, replacement, cancellation or other remedy that a customer is legally entitled to receive.

7.3 Refund Policy

Please review our separate Refund Policy for further information about eligibility, request procedures and processing timelines.

8. Intellectual Property Rights

All content available on our website, including but not limited to:

• Ebooks and educational materials.

• Written content and guides.

• Logos, trademarks and brand elements.

• Graphics, illustrations and images.

• Website design, layout and visual elements.

• Original templates and downloadable resources.

is owned by or licensed to Explorbit, unless otherwise stated.

Purchasing a digital product grants you a limited, personal, non-exclusive and non-transferable licence to access and use that product for your own lawful purposes.

Unless expressly authorised in writing, you must not:

• Reproduce or redistribute purchased products.

• Resell or commercially exploit our digital products.

• Share paid download links publicly.

• Upload purchased files to public file-sharing platforms.

• Remove copyright notices or ownership information.

• Modify and distribute our products as your own.

• Use our materials to create unauthorised competing products.

All intellectual property rights not expressly granted to you remain with their respective owners.

9. Prohibited Uses

You agree not to use our website or products:

• For any unlawful, fraudulent or misleading purpose.

• To violate applicable Indian or international laws.

• To infringe intellectual property or privacy rights.

• To distribute malware, viruses or harmful code.

• To attempt unauthorised access to our website, servers or customer accounts.

• To interfere with the security or normal operation of our website.

• To exploit payment systems, discounts or promotional offers fraudulently.

• To copy, scrape or extract website content through unauthorised methods.

• To resell, redistribute or commercially exploit purchased digital products without permission.

We reserve the right to take reasonable action against prohibited activities, including restricting access, cancelling affected orders where legally permissible and pursuing available legal remedies.

10. Third-Party Services and Links

Our website may use or link to third-party services, including:

• Shopify for e-commerce functionality.

• Payment gateways for payment processing.

• Digital product delivery providers.

• Analytics and marketing services.

• External websites and resources.

These services are operated independently and may be governed by their own terms and privacy policies.

We are not responsible for the independent content, availability or policies of external websites or services. However, this does not exclude any responsibility that we may have under applicable law.

11. Disclaimer of Warranties

We make reasonable efforts to maintain our website and provide products as described.

However, except as expressly stated or required by applicable law:

• We do not guarantee uninterrupted website availability.

• We do not guarantee that every technical issue can be prevented.

• We do not guarantee specific educational, professional or employment outcomes.

• We do not guarantee compatibility with every device, application or operating system.

Our products are provided for educational and informational purposes. Customers are responsible for evaluating how they use the information provided.

Nothing in this section limits any mandatory consumer rights or statutory warranties applicable under Indian law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME] shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products, including loss of data, business opportunities or anticipated profits.

We shall not be responsible for losses caused by:

• Incorrect information provided by customers.

• Unauthorised sharing or misuse of purchased digital products by customers.

• Third-party service interruptions beyond our reasonable control.

• Device, software or internet connectivity problems outside our reasonable control.

Nothing in these Terms shall exclude or restrict liability for fraud, wilful misconduct, gross negligence where applicable, or any liability that cannot legally be excluded or limited under Indian law.

Our liability, where legally permissible, will be assessed in accordance with the circumstances of the claim and applicable law. Nothing in these Terms is intended to deprive a consumer of a statutory remedy.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable expenses arising directly from your unlawful use of our website, infringement of third-party rights or material breach of these Terms.

This provision does not apply to the extent that a claim results from our own breach of law, negligence or other conduct for which we are legally responsible.

14. Suspension and Termination

We may suspend or restrict access to our website or certain services if we reasonably believe that a user has:

• Violated these Terms.

• Engaged in fraudulent activity.

• Misused our products or services.

• Attempted to compromise website security.

• Engaged in unlawful conduct.

Where appropriate, we will provide notice or an opportunity to resolve the issue, subject to applicable law and security considerations.

Termination or suspension will not remove any consumer rights or obligations that have already arisen.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website functionality, products or applicable laws.

Updated versions will be published on this page with a revised “Last Updated” date.

Changes will apply from the date stated in the updated Terms, subject to applicable law. Material changes will not retrospectively remove rights or alter completed transactions without a lawful basis.

We encourage customers to review this page periodically.

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and statutory remedies, courts having competent jurisdiction at Samastipur, Bihar, India may hear disputes arising from these Terms.

Nothing in this clause prevents a consumer from approaching a competent Consumer Commission or other authority that has jurisdiction under applicable Indian law.

17. Grievance Redressal and Customer Support

We aim to address customer concerns fairly and promptly.

For questions, complaints, payment issues, order-related concerns or requests relating to these Terms, please contact:

Store Name: Explorbit
Website: explorbit.in
Customer Support Email: explorbitofficial@gmail.com

We will acknowledge consumer complaints within 48 hours and endeavour to resolve them within one month, in accordance with applicable requirements.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy and any other policies expressly referenced on our website, form the agreement governing your use of our website and purchases from Explorbit.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Our failure to enforce a provision shall not constitute a waiver of our rights under these Terms.

Thank you for choosing Explorbit. We appreciate your trust and look forward to supporting your learning and growth.